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Our Return Policy:
We guarantee against manufacturers' defects for 14 days from the date of the delivery.  We must be notified of the defect within 5 days of the product delivery, otherwise return policy is voided, no exceptions.
Products with Manufacturer Warranties which exceed 14 days, may be returned directly to the manufacturer according to their instructions.
 
All returns/exchanges must be made within 14 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
 
Unwanted products may be returned with prior authorization only!
 
All returned merchandise is reimbursed for the original purchase price less shipping & handling and must have a Return Merchandise Authorization number (RMA#). Unwanted product returns will be subject to a 20% restocking fee.
 
Refused Delivery:
Customers will be responsible for all charges associated with shipping and handling. Once the merchandise is returned to our warehouse, credit will be issued for the original purchase price less shipping and handling (both ways).
 
Defective Items:
A customer must return merchandise at their expense (shipping cost) within 14 days from the date of delivery with prior Return Merchandise Authorization number. If an exchange is not requested at the issuing time of the RMA and automatic store credit will be applied once merchandise is returned back to the warehouse.
 
If the item has been received to our warehouse after 14 days of the delivery, at our discretion, we will either accept return and  50% restocking fee will apply or the merchandise will be returned back to the customer at their expense for all shipping and handling costs. 
 
How to calculate shipping charges:
We DO NOT SHIP orders worldwide. We ONLY SHIP to the 48 Contiguous States. Just click the "Checkout" button to see your actual shipping cost. 
 
Do you collect sales tax?
Yes, we collect sales tax of 8.25% on all orders shipped to California only.

Privacy Statement:
We are a firm believer in the protection of Our customers' privacy. We have implemented a number of procedures and policies which are designed to protect your personal information while using our website. 

  • Whenever sensitive personal or financial information is transmitted, it is sent via a secured connection directly to our mainframe computer using secure sockets layer (SSL) technology. This is the most successfully used method of ensuring private, secure transmission of personal information over the Internet.
  • Our online systems do not relay or retransmit your information insecurely to other computers--when you send personal information using our online ordering system, it is directly passed to our secure servers.
  • E-mail addresses are collected only for the purpose of contacting you in the future. We WILL NOT sell or rent your e-mail address to other companies or individuals.